Protecting a Bright Future

I just purchased my plan, what do I need to know now?

You can find additional information in your welcome email with RMG GROUP Protection. If you did not receive an email be sure to check your junk/spam folders. This will include information about the overview of your plan, coverage details, and how to file a claim for future reference.

What if I need help with my protection plan or account?

You can always reach us 24/7 by visiting our Help Center. There you can find answers to more questions, submit a ticket and inquire about other information. To visit your account and get access to further account information visit our MyAccount Page.

What is the difference between the Manufacturer warranty work

Most new purchases come with a manufacturer’s warranty that covers defects due to parts or workmanship.

Like other extended warranties, RMG GROUP Protection coverage only begins when the manufacturer’s warranty ends (typically up to one year from the date of purchase). Or for things that the manufacturer's warranty doesn't cover then you're covered from day one. If there’s an issue with your item while the original warranty is still active, your claim will be referred to the manufacture.

Does RMG GROUP Protection cover loss and theft?

You bet your last chicken tender we do! Although we are an extended warranty and not insurance we still cover loss or theft under our plans. We just don't charge a deductible or crazy premium.

Will I get paid out directly regarding my income loss claim?

Only our Paycheck protection plans give customer direct payments. For our Income Loss Protection plans in most cases, payments are made directly to the company that you owe a debt to. That way your case manager can make sure we work towards resolving your issue.

If my appliance breaks down the what happens?

You will file a claim like normal and once approved a decision will be determined to get a technician out there or replace the item spending on the unique circumstances that each claim has.

RMG GROUP Protection

RMG GROUP Protection

RMG GROUP Protection

Frequently Asked Questions

I just purchased my plan, what do I need to know now?

What if I need help with my protection plan or account?

What is the difference between the Manufacturer warranty work

Does RMG GROUP Protection cover loss and theft?

Will I get paid out directly regarding my income loss claim?

If my appliance breaks down the what happens?